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Quality Service

Quality Service

Incoming Inspection

Inspect the quality of raw materials, auxiliary materials, and accessories, and ensure that all raw materials meet the quality standards and requirements established by the company.

Process Inspection

Inspect, test, and control the quality status of each process in the production flow, promptly identify and correct any abnormalities in the production process, and ensure that the products flowing into the next process are of qualified quality.

Quality Assurance Department

Ensure product quality in accordance with IEC standards and customer requirements.

Quality Engineer

The quality engineer promptly releases production technical information, supervises its implementation, evaluates, and improves product quality.

Shipment Inspection

Responsible for conducting the final quality inspection of products before shipment and ensuring that the quality of the shipped products meets customer requirements.

Measuring Room

Verify the quantity, weight, and other relevant quality assessment data of the product.

Quality Policy

Yi High-Tech adheres to serving customers with high-quality products and boasts a comprehensive testing system. The company has imported a batch of advanced testing equipment, conducting as many as 20 testing projects on battery safety and reliability. These tests cover 12 aspects and aspects, including puncture, crushing, dropping, impact, high and low temperatures, and overcharging, to comprehensively evaluate battery safety. Each production line is monitored by at least three quality inspectors, who professionally control the process according to strict quality management procedures. Through various means such as incoming quality control (IQC), in-process quality control (IPQC), outgoing quality control (OQC), battery reliability and safety performance testing, customer service, quality engineering, instrument calibration, and system management, the company ensures battery quality and provides customers with safe and reliable products. Through continuous efforts, the company has obtained ISO9001:2000 certification, CE certification, and UL certification, and consistently adheres to strict standards.

Customer Service

The concept of "customer-centric and market-oriented" has been deeply integrated into the daily operations and training of our marketing, technology research and development, production, and quality control departments. The company adheres to the market-oriented principle, firmly grasps the direction of market demand, and aims to meet customer needs in all efforts. The marketing department of the company regularly conducts market research, analysis, promotion, and exhibition planning, maintains regular communication with customers to understand their needs, and promptly feeds back customer demands for products to relevant departments to ensure that the company's product development and improvement meet customer requirements. We also ensure that our products satisfy customers in terms of quality, price, delivery time, and service, while also deepening customers' understanding and trust in the company and its products. The company has a comprehensive service system and a team of excellent professional customer service engineers. We adhere to the customer-centric principle, handle various customer service requests and complaints enthusiastically and efficiently, and provide 24-hour uninterrupted service.